Shipping

The Moonbox Shop

If you purchase from our Moonbox Shop, your order is shipped within 24 hours and you will receive email confirmation immediately of your order being accepted along with tracking details.

We work with AusPost within Australia and DHL for all international orders.

How long does it take to get to me?

Australian customers will typically receive their delivery within 2-3 working days.

For international members, it is difficult to determine exact delivery timeframes however we suggest that 1-2.5 weeks is standard, dependent on location.

Can I track where my Moonbox delivery is?

Yes, we offer full tracking. You should receive your tracking information via email within 1-2 days of placing your order. If you do not, please email us here to receive your tracking link.

Shipping Costs

All shipping costs are in AUD$.

Australia

For any order under $80, we charge $12 shipping.

For any order over $80, shipping is free.

For the Moonbox Subscription (which includes the delivery of 3 boxes), shipping is free.

New Zealand

For any order under $80, we charge $15 shipping.

For any order over $80, shipping is free.

For the Moonbox Subscription (which includes the delivery of 3 boxes), shipping is $45.

International

For any order under $80, we charge $40 shipping.

For any order over $80, we charge $20 shipping.

For the Moonbox Subscription (which includes the delivery of 3 boxes), shipping is $120.