Terms & Conditions
Use of this site
Your use of this Site is subject to the following terms and conditions: (a) Your use of this Site must, at all times, be in compliance with these Terms and must only be for your own, non-commercial, personal use. You are responsible for all communications, including but not limited to, the transmission, uploading or posting of information onto or through this Site by You or through Your login and You shall be responsible for the consequences of any such communications to the Site. (b) You must not use the Site for any of the following purposes, which are expressly prohibited by My Moonbox: (i) Communicating, transmitting, posting or uploading of any material that infringes on any rights, including but not limited to intellectual property, of any third party. (ii) Communicating, transmitting, posting or uploading any information, content or material which is untrue, inaccurate, obscene, libelous or abusive. (iii) Engaging in any conduct that would violate any law or regulation in any applicable jurisdiction. (iv) Attempting to interfere in any way with the Site’s or My Moonbox’s network security, or attempting to use the Site’s service to gain unauthorised access to any other computer system or network. (c) You are responsible for maintaining the confidentiality of Your login details and You accept responsibility for all activities that occur under Your login. You must notify us immediately in the event of any unauthorised use or misuse of your account or where there is any other breach of security. (d) My Moonbox reserves the right to revise these Terms at any time and for any reason without notice to You. It is your responsibility to review these Terms each time You use the Site. (e) We reserve the right to, at any time and without notice to You, revise the products and services available on and through this Site and to change, suspend or discontinue any aspect of this Site without liability to You or to any third party. (f) My Moonbox may, at our sole discretion, impose rules for and limits on the use of this Site by You or any other member or restrict Your access to part, or all, of the Site without notice or penalty. Any such rules, limits or restrictions shall be incorporated into and form part of these Terms. (g) My Moonbox may impose additional terms and conditions specific to any products, orders or aspects of your use of this Site, including but no limited to, with respect to the ordering, shipment and return of goods purchased through this Site and to any membership reward programs (“Additional Terms”) offered from time to time by My Moonbox. These Additional Terms shall be incorporated into and form part of these Terms. In the event of any inconsistency between these Terms and any Additional Terms, the Additional Terms shall prevail to the extent of the inconsistency.
Products & Information
Your use of this Site is, at all times, entirely at Your own risk. Except in respect of any content submitted by Members, My Moonbox shall use reasonable endeavours to ensure that any information on this Site is complete, reliable and up to date. Notwithstanding this, neither We, nor any third party make any warranties or guarantees as to the accuracy, timeliness, completeness, performance or suitability of any information, product or materials found on this Site. You acknowledge that any such information may contain errors or inaccuracies and My Moonbox expressly excludes any liability, which may arise. Where any such inaccuracies or errors do occur, We may correct that information without any liability to You or any third party. My Moonbox does not make any guarantee as to the availability or suitability of products on this Site. Its is your responsibility to determine the suitability of a product or service for You and My Moonbox expressly excludes all liability in relation to this. My Moonbox reserves the right to, at its sole discretion, limit the quantity of products purchased by any User through this site at any time and for any reason.
This Site contains materials that are owned by or licensed to My Moonbox. These materials include, but are not limited to, the design, layout, look, appearance and graphics and are protected by applicable copyright, trademarks or other relevant proprietary rights and laws. You must not use, reproduce, sell, license, display, publish, adapt, edit or in any way create derivative works from any of the content or materials contained on this Site. You may not create a link to this Site from another website or document without the prior written consent of My Moonbox. My Moonbox does not claim ownership of any content or materials You make available through the Site however You grant My Moonbox a perpetual, irrevocable, non-terminable, worldwide, royalty-free and non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works, and sublicense such content or materials or part thereof without any obligation of compensation or attribution to You. You represent, warrant and covenant to Us that You have the full right to grant to My Moonbox the right to use such content or materials in the manner specified in this Clause.
Your use of this Site, is at all times at Your own risk and you assume all responsibility associated therewith. All information, content, materials or products available on or in any way through this Site are provided to You on an as is basis. My Moonbox expressly excludes all warranties, express or implied, to the extent permitted by law, including but not limited to those relating to merchantability and fitness for a particular purpose. My Moonbox does not warrant that this Site and the services provided herein will be uninterrupted, free from errors, defects, viruses or other harmful components. From time to time this Site may contain links to other third party websites. My Moonbox does not in any way endorse the content of any such websites or make any representations, warranties or guarantees in relation to those sites and We expressly exclude any liability which may arise from Your use of or access to those third party websites.
Limitation of Liability
Notwithstanding anything else in these Terms, My Moonbox, its subsidiaries, assigns and third party providers shall not, under any circumstances be liable to You or any other User of this Site for any direct, indirect, incidental, punitive, special or consequential damages whether based on contract or tort arising out of Your use or inability to use this Site. My Moonbox’s total liability to You shall be limited to the amount paid by You to Us for Your membership fees for the membership period during which the event giving rise to the liability occurs. This Clause 7 applies in respect of all content, information, products and services available on or through this Site.
Any products purchased by You from this Site will be posted by a third party carrier. All title in and risk to such products will pass to You upon delivery to the third party carrier by My Moonbox.
Once you have subscribed to the 12 Week Protocol there is no cancellation during the 3 month term of the membership.
You must review your order carefully before placing it. Once an order for a subscription is confirmed and the Program price paid, Moonbox will not provide a refund of the Program or Box price unless Moonbox cancels or is unable to fulfil your order, in which case, Moonbox will provide a full refund of the whole or part of the program price depending on how long you have participated in the program.
The Moonbox Subscription Terms & Conditions
Price & Payment
The prices are in Australian dollars (or your local currency) and include delivery charges where indicated. Please note the price of products are subject to change at any time without notice to you. The prices of products on the website are indicative only and Moonbox does not guarantee the price of products are correct. You expressly authorise Moonbox to process the payment for the subscription price via your relevant payment method at the time of your order. Your invoices are made available to you online, and are downloadable through your account.
Competitions & Promotions
Moonbox may run competitions from time to time on the website or through its Email Newsletter, Facebook, Instagram, Pinterest and/or other social media and media outlets. Unless specified otherwise, competitions are exclusively governed by their own terms and conditions and these can be accessed either via the Terms or on a link on the website if available.
If you have any questions or concerns about your order or if you have any questions about our products do not hesitate to contact us. Please visit our Contact Us page or email us at [email protected]